FAQs
Frequently Asked Questions
Answers to Help You Get the Most from Your Website
Smart Website Basics
How is a “SMART" website different from a regular website?
A smart website is built to drive results — not just look good. We design with strategy in mind: page layout, SEO, mobile usability, and much more are all optimized for the best possible results.
How are your websites built to generate more leads?
We include conversion-focused elements like calls-to-action, forms, SEO best practices, and performance speed optimization to help your site attract and convert more leads consistently.
How do you help ensure my website delivers real results?
Every site we build is goal-oriented. We use data-backed strategies, on-page SEO, analytics tracking, and A/B testing when needed to ensure your website isn't just live — it’s performing.
What makes your SEO strategy different?
We focus on high-intent keywords that drive real traffic and revenue. Our strategy combines technical SEO, content optimization, and local SEO to help your business consistently rank higher.
Can you customize the design to match my brand?
Absolutely. Every site is built custom to reflect your brand’s colors, style, tone, and audience. We work with you to make sure your website feels like a natural extension of your business.
What if I’m not tech-savvy?
No worries — we’ve got you. Our process is simple and guided, and we set you up with tools that are easy to manage. Plus, we’re always here for support if you need a hand.
AI Automation
How does AI automation help my business grow?
Our AI chatbot and AI voice receptionist qualify leads, answer FAQs, and even book appointments for you, 24/7. Combine that with automated email and text follow-ups, and you’ve got a system that nurtures leads while you focus on the rest.
What’s included in your AI automation services?
We offer an AI chatbot and AI voice receptionist, SMS/email automation, appointment reminders, and more. Everything is designed to minimize manual work for your team and drive your leads towards conversion.
Will the AI sound human or robotic?
Our bots are trained to sound natural, helpful, and on-brand. We can tweak tone, personality, and responses to make sure they feel like a real part of your team — not an AI.
Can AI automation help with lead follow-ups and nurturing?
Yes! We set up automated workflows to follow up with leads based on their behavior — whether they booked, didn’t respond, or asked for info. That means fewer lost opportunities, and more revenue earned.
Can I train the AI with my own scripts or FAQs?
Yes! We can upload your custom scripts or FAQs so the chatbot sounds like you and answers common questions accurately. You stay in control of the messaging.
Is the AI voice receptionist customizable for my brand tone?
Absolutely. We can tailor the AI receptionist’s voice, tone, and responses to match your brand personality and preferred language.
Mobile App
What can I do from my phone with your mobile app?
You can track leads, nurture leads, manage your pipeline, review form submissions, and even respond to messages — all from your phone. It’s like having your business in your pocket.
Can I really manage everything from my phone?
Yes! From messaging leads to updating your calendar and sending invoices, our system is fully mobile-responsive with a powerful app that keeps you in control from anywhere.
Is the mobile app available on both iOS and Android?
Yes — the Lead Connector mobile app works on both iOS and Android. You can manage leads, messages, and more, right from your phone, no matter your device.
Can I restrict staff access to certain features or data?
Definitely. You can set user permissions so each team member only sees what they need. It’s easy to manage roles and keep your data secure.
Working With Us
What industries do you specialize in?
We’ve worked with product and service-based businesses across many industries — from barbershops and medical practices to consultants, trades, and local retail. If you rely on leads or appointments, we can help your business grow predictably!
Do I need a new website to work with you?
Not always. If your current site has a solid foundation, we may be able to improve it instead of rebuilding. We’ll evaluate what makes the most sense during your free intro call.
Can you improve my existing website instead of starting from scratch?
We offer flexible options based on your goals and budget. Whether it’s a light redesign or a full rebuild, we tailor the work to what will get you results.
How long does it take to build a smart website?
Typical turnaround is 2–4 weeks, depending on complexity and your responsiveness with content or approvals. Projects can be finished faster — just ask.
Do you offer ongoing support or updates after launch?
Yes. We will have bi-weekly calls each month to discuss the services we are providing and the results we are achieving for your business.
Can you integrate my existing tools or CRM?
Absolutely. We specialize in GoHighLevel and can integrate most major CRMs, form builders, booking tools, and email platforms. We’ll make sure your entire tech stack works smoothly with your new website.
Will I have a dedicated point of contact during the project?
Yes, you’ll work directly with a dedicated project lead who will keep you informed, on track, and supported from start to finish. We keep in touch through email, Zoom, call, or text — whatever works best for you.
What’s the first step to get started?
Just book a quick call. We’ll discuss your goals, answer your questions, and recommend the best option for your current situation and needs.
Performance & Results
How soon can I expect to see results?
Results can start as early as the first 30–60 days, especially for local SEO and conversion improvements. Long-term gains, such as ranking boosts and lead volume, typically ramp up over 3–6 months, depending on the competition, your starting point, and a few other factors.
What kind of ROI can I expect from your websites?
Our smart websites are built to turn visitors into leads, so ROI often comes in the form of more calls, bookings, and sales — not just clicks. Many clients see a noticeable boost in qualified leads and conversion rates compared to their old website. Over time, these websites typically generate returns that far exceed the initial investment.
How do I know if my current website is costing me leads?
If your site loads slowly, isn’t mobile-optimized, lacks AI lead-capturing features, and isn't SEO optimized, you’re losing traffic, leads, and sales. We offer free audits to show exactly where your website and online presence as a whole may need improvement.
How do you measure success after launch?
We track what matters — conversions, lead volume, user engagement, and traffic growth. You’ll get clear reports and dashboards so you can see what’s working and where we’re improving performance. You'll begin to notice your business growing, day by day.
Do you offer analytics or reporting tools post-launch?
Yes. We provide analytics and reporting through various tools so you can track traffic, leads, conversions, and more of the statistics that matter.
Pricing & Commitment
Do I need to sign a long-term contract?
Nope — we offer flexible month-to-month options. You're never locked into a contract, and we aim to earn your business and trust every month.
What happens if I need to pause or scale back later?
We can pause your services or scale back if your needs or budget change. No penalties or hard feelings — we’re here when you’re ready.
Is there a setup fee or any hidden costs?
We keep things transparent. If there’s ever a setup fee, it’s clearly listed in your proposal — no surprises or fine print.
Can I upgrade or downgrade my plan later?
Yes, you're never locked into a plan. You can adjust your plan anytime based on what you need as your business grows or shifts.
Is hosting included in your pricing?
Yes, hosting is fully included — secure, fast, and optimized for performance. No extra fees or third-party setup required.
Got more questions? Connect with us and see how we can tailor a plan to fit your goals.
Smarter Sites. Bigger Results.